Effective Date: 1 September 2026 · Last Updated: 28 August 2026
These Terms of Service form a binding agreement between you and Suizhou Xuyu E-Commerce Co., Ltd., an e-commerce company registered in China, with its registered office at No. 8 Wenzhou First Street, Wenfengta Commercial Center, Dongcheng, Zengdu District, Suizhou - 441300, China (CN). Our global retail brand is DawnCosmos. The services, website at dawncosmos.buzz and digital storefronts described in these terms are developed and operated by the developer DawnCosmos on behalf of the company.
By accessing our website, creating an account, placing an order, or using any of our services in any way, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not agree with any part of these terms, you should not use our website or services. We encourage you to read these terms carefully before making any purchase, because they set out the rules that govern every order you place with us.
We may revise these terms at any time, and we will post the most current version on this page. Your continued use of our services after a revision means that you accept the updated terms. Where a change is material, we will make reasonable efforts to notify you in advance.
In these Terms of Service, the following words have the meanings set out below. The company means Suizhou Xuyu E-Commerce Co., Ltd. and all of its affiliated entities. The website means the site published at dawncosmos.buzz and any related subdomains. A product means any physical good or digital item offered for sale through our storefronts. An order means a request made by you to purchase one or more products from us.
A customer means any person who browses the website, creates an account, or places an order. A delivery address means the destination you provide for the shipment of an order. A carrier means the logistics company we select to transport your order. A business day means any day other than Saturday, Sunday or a public holiday in China.
These definitions apply to the singular and the plural forms of the words, and they apply throughout these terms and in the Privacy Policy. Where a defined term is used with a capital letter, it has the meaning given in this section unless the context clearly requires otherwise.
To use our website and place an order, you must be at least eighteen years of age, or the age of majority in your place of residence, whichever is higher. By using our services, you confirm that you meet this requirement. If you are under the applicable age, you may use the website only under the supervision of a parent or legal guardian who is responsible for any purchases you make.
You must provide true, accurate and current information whenever you place an order or create an account. You must maintain and promptly update your contact details so that we can reach you about your orders. We are entitled to cancel or suspend an order if we reasonably believe that the information you provided is false, misleading or incomplete.
Some products or delivery destinations may be subject to restrictions under applicable law. It is your responsibility to ensure that the products you order may lawfully be imported into your country and delivered to your address. Where a delivery cannot be completed because of legal restrictions, our obligations in respect of that order will be limited as described in the relevant sections below.
You may browse our website without creating an account. If you choose to create an account, you agree to provide accurate information and to keep your password confidential. You are responsible for all activity that occurs under your account, including orders placed while you are signed in. You must notify us immediately if you suspect that your account has been accessed without your permission.
We reserve the right to close an account, to refuse registration, or to suspend access where an account is used in breach of these terms, where fraudulent activity is suspected, or where required by applicable law. Closure of an account does not affect orders that have already been accepted by us, and those orders will continue to be fulfilled according to these terms.
Account information is protected in accordance with our Privacy Policy. We never ask you to disclose your password in an email or by phone, and you should treat any such request as suspicious. You are responsible for maintaining the security of your account credentials and for all activity carried out through your account.
All products displayed on our storefronts are described to the best of our knowledge, with information supplied by manufacturers and our own inspection. We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate, but we do not guarantee that every listing is free of typographical or technical error. The images shown are illustrative and may differ slightly from the product received.
An order placed on our website is an offer to purchase. We are entitled to accept or decline that offer. An order is accepted when we send you a confirmation of the order by email or through your account. We reserve the right to limit quantities, to refuse orders that appear to be placed for resale without our consent, and to cancel orders where the price shown was clearly an error.
The availability of a product is shown on the relevant listing. We do our best to keep this information current, but a product may become unavailable between the time you view it and the time your order is processed. If a product you ordered is unavailable, we will contact you to offer an alternative, a partial shipment, or a full refund of the affected amount.
The price of a product is the price displayed on the storefront at the time you place your order, unless that price is clearly an error. Prices may be quoted in more than one currency, and the applicable currency is shown at the point of checkout. Where currency conversion is applied, the rate is the one offered by our payment processor at the time of the transaction.
Payment must be completed at the time of ordering unless we have agreed otherwise in writing. We accept the payment methods shown on the storefront at the time of checkout. Your card will be charged only after we have accepted your order. We use licensed payment processors to handle transactions securely, and we do not store complete card numbers on our own systems.
Prices do not include shipping costs unless stated otherwise. The shipping cost for your order is shown before you confirm payment. All payments are subject to verification, and we may require additional verification for large or unusual orders. If a payment is declined or reversed, we may suspend fulfilment of the associated order until the matter is resolved.
We ship orders through the carriers and routes that best match the destination, the size of the parcel and the expected delivery time. Estimated delivery times are provided for guidance and are not guaranteed. Once your order leaves our warehouse, we will issue a tracking number so you can follow the journey of your parcel.
Our obligation to deliver is fulfilled when the parcel is delivered to the delivery address you provided, or when we deliver it to a carrier acting on your behalf. We are not liable for delivery failures caused by incorrect addresses, by refusal of the parcel, or by events outside our reasonable control, including customs delays, strikes and natural disasters.
Where a parcel is returned to us as undeliverable because the address was wrong or the parcel was refused, we will contact you to arrange re-delivery. Re-delivery may be subject to an additional shipping fee. If a parcel is lost in transit, we will investigate with the carrier and, where appropriate, issue a replacement or a refund in accordance with our policy.
Orders shipped across international borders may be subject to customs duties, taxes and other charges imposed by the destination country. These charges are not included in the price of the product or in the shipping cost we collect at checkout, unless we state otherwise for a specific destination. You are responsible for paying any such charges.
We will provide the documentation required by customs authorities, and we will describe the contents of your parcel accurately on the relevant declarations. However, customs authorities have the final say on whether a parcel may enter a country and what charges apply. We are not responsible for delays caused by customs inspection or for charges imposed by customs authorities.
Where a parcel is seized, destroyed or returned because of a violation of the customs or import laws of the destination country, we are not liable for the loss of the products or the shipping costs. In such cases, we may assist you with the relevant documentation, but any refund will be limited to the value of the products if the parcel is returned to us in resalable condition.
We stand behind the products we sell. If you receive a product that is defective, damaged in transit, or different from what you ordered, please contact our customer service team with your order number and supporting photographs. We will review the case and, where our investigation confirms the issue, we will arrange a replacement or a refund.
For products that are not defective, return eligibility depends on the product category and the reason for the return. To begin a return, contact us within the return window shown on the product listing or order confirmation. Returned items must be unused, in their original packaging, and accompanied by all accessories. Return shipping costs are borne by the customer unless the return is due to our error or a defective product.
Refunds are issued to the original payment method within a reasonable period after the returned product is received and inspected, or after we confirm that a refund is due. Refund timelines depend on your payment provider. We will communicate clearly with you at every stage of a return or refund so that you always know where the matter stands.
The website, the DawnCosmos brand, our product photography, design elements, text, graphics, logos and software are the property of Suizhou Xuyu E-Commerce Co., Ltd. or of the parties who have licensed them to us. These materials are protected by copyright, trademark and other intellectual property laws.
You may view and download material from the website for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, publish, display, transmit or exploit any part of the website or its content for commercial purposes without our prior written permission. This includes scraping or using automated tools to extract product data.
Nothing in these terms grants you any right, title or interest in the intellectual property described in this section. Any unauthorised use of our intellectual property may result in legal action and the termination of your access to the services. If you believe that content on our website infringes your rights, please contact us and we will review your complaint.
You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of any person or restrict the use of the website by any other person. You must not use the website to distribute harmful software, to send unsolicited messages, or to attempt to gain unauthorised access to any part of the system.
You must not submit false or misleading information, place orders without a genuine intention to pay, or engage in any activity that could damage, disable or impair the operation of our website or the equipment of other users. We monitor our systems for suspicious activity and we cooperate with authorities in investigating unlawful conduct.
Breach of this section may result in the cancellation of orders, the suspension of your account and, where appropriate, legal action. We reserve the right to remove any content or to take any action we consider necessary to protect our platform, our customers and our staff from misuse.
To the maximum extent permitted by law, our website and services are provided on an as is and as available basis, without warranties of any kind, whether express or implied. We do not warrant that the website will be uninterrupted, error free or free of harmful components, or that defects will be corrected.
We make reasonable efforts to keep product information accurate, but we do not warrant that product descriptions, specifications or images are complete or error free. Product information is provided for general guidance and is not a substitute for advice from a qualified professional. You should make your own assessment of whether a product is suitable for your needs.
Nothing in these terms excludes or limits warranties that cannot be excluded or limited under applicable law. Where the law of your jurisdiction gives you mandatory rights, those rights are not affected by the disclaimers in this section. We do not limit our liability for fraud, death or personal injury caused by our negligence.
To the maximum extent permitted by law, Suizhou Xuyu E-Commerce Co., Ltd. shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or in connection with the use of our website or services. This applies regardless of the cause of action, whether in contract, tort or otherwise.
Where we are liable for damages arising from a product or an order, our total liability for any single order shall not exceed the amount you paid for that order. This cap does not apply where it would be contrary to applicable law, and it does not apply to liability that cannot be excluded by law, such as liability for personal injury.
You agree that this limitation of liability is a fundamental part of these terms and that we would not provide our services without it. Certain consumer protection laws provide mandatory rights that cannot be limited. Where such rights apply to you, the limitations in this section apply only to the extent permitted by law.
You agree to indemnify and hold harmless Suizhou Xuyu E-Commerce Co., Ltd., its officers, employees, agents and partners from and against any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or in connection with your use of the website, your breach of these terms, or your violation of any law or the rights of any third party.
The indemnity includes claims arising from content you submit, orders you place, or misuse of the services by you or by any person using your account. We will notify you of any claim we receive and we will give you a reasonable opportunity to participate in the defence of the claim, provided that we remain free to conduct the defence in the manner we consider appropriate.
This section shall survive the termination of these terms and the closure of your account. It applies to the fullest extent permitted by law and it does not limit any other rights or remedies available to us under these terms or at law.
You may stop using our services at any time and you may close your account by contacting us. Orders that have already been accepted before you close your account will continue to be fulfilled in accordance with these terms. Upon closure, we will stop processing your data for marketing purposes, subject to our legal obligations.
We may suspend or terminate your access to the website and to your account at any time, with or without notice, where you breach these terms, where we suspect fraudulent or unlawful activity, or where continued access would create a risk to the platform or to other users. Termination does not affect the validity of any rights or obligations that accrued before the termination.
The provisions of these terms that by their nature should survive termination, including the sections on intellectual property, disclaimers, limitation of liability and indemnification, shall continue in full force after termination. On termination, you must stop all use of the website and any materials we have licensed to you.
Our website may contain links to third-party websites and services that are not operated by us. These links are provided for your convenience and do not mean that we endorse the content, products or services of the linked sites. We have no control over the content and policies of third-party sites and we accept no responsibility for them.
When you follow a link to a third-party site, you leave our platform and the terms of that site apply to your use of it. We encourage you to review the terms of service and privacy policy of any third-party site before you provide it with your information. Your dealings with third parties are solely between you and that party.
This section applies to all external links, including links to payment providers, tracking portals and social media platforms. We will remove any link promptly upon request if it is found to direct users to unlawful or inappropriate content.
These Terms of Service are governed by the laws of China, without regard to its conflict of laws rules. Any dispute arising out of or in connection with these terms, the website or the services shall be subject to the exclusive jurisdiction of the courts of Suizhou, China, unless mandatory law requires otherwise.
Before initiating formal proceedings, we encourage both parties to attempt to resolve the dispute through good faith negotiation. You may contact us with a description of the issue and we will respond within a reasonable period. Where negotiation does not resolve the matter within sixty days, either party may pursue the remedies available at law.
If you are a consumer in a jurisdiction where the law provides for mandatory protection, nothing in this section deprives you of that protection. In particular, your ability to bring a claim in your home country, where such a right exists under applicable law, is not affected by this section.
If you have any questions about these Terms of Service, or if you need to communicate with us about an order or an account, please contact us using the details below. We will respond to all legitimate enquiries as promptly as possible.
Company: Suizhou Xuyu E-Commerce Co., Ltd.
Brand and Developer: DawnCosmos
Address: No. 8 Wenzhou First Street, Wenfengta Commercial Center, Dongcheng, Zengdu District, Suizhou - 441300, China (CN)
Email: chat@dawncosmos.buzz
Phone: +15513505018
Website: www.dawncosmos.buzz